Ordering from AI linked to selecting more indulgent foods
Customers are more likely to order indulgent food options when interacting with a voice artificial intelligence rather than a human employee, according to a new study from researchers in the Penn State School of Hospitality Management.
Hospitality management to waive application fees to PRLA dues-paying members
Applicants from dues-paying Pennsylvania Restaurant and Lodging Association organizations can also receive scholarships for master's of professional studies degree and graduate certificate in hospitality management programs.
Creating Opportunities for Young Hospitality Leaders is taking applications for its summer 2026 program
The "Creating Opportunities for Young Hospitality Leaders" (COYHL) program presents high school juniors and seniors with an in-depth look at career paths in the hospitality industry
Excellence endowment bolsters senior living programming in hospitality management
Liberty Lutheran and Waverly Heights have each given gifts to the School of Hospitality Management to establish the Discover Hospitality in Senior Living Excellence Endowment. The permanent fund will expand programming for students exploring careers in senior living management.
School of Hospitality Management
Mastering the Service Experience — Across an Exciting Array of Industries
The School of Hospitality Management, one of the longest-running hospitality programs in the nation, expands student knowledge through experiential learning and research to meet the needs of an ever-changing industry through inclusion, collaboration, and innovation.
Start your Undergraduate Journey
Start your Undergraduate Journey
Explore this versatile degree designed for students who have an interest in pursuing a vast spectrum of far-reaching service-oriented careers.
Learn about the undergraduate program
Explore our World-class Graduate Program
Explore our World-class Graduate Program
Discover the advanced degree programs that rigorously prepare top-tier professionals for a wide array of careers.
Learn about the graduate program
Discover Hospitality Management Research
Discover Hospitality Management Research
Learn how SHM research delves deeper into the far-reaching impact of food decisions, real estate strategy, services research, food innovation, and more.
Learn about our research
Engage with Alumni
Engage with Alumni
SHM alumni have infinite ways to connect with fellow alumni, share experiences and expertise with current students, and stay active with SHM throughout their professional career.
Learn how to get involved
Striving to become an upper-level or general manager, Ethan Schneider is pursuing his Master of Professional Studies of Hospitality Management at Penn State. Through a combination of online and in-person classwork offered by the master’s program, Schneider has been able to schedule courses around his full-time job at the Four Seasons Hotel Philadelphia — something that has helped him go after his career and educational goals simultaneously.
